Datenschutz – flottehelfer

1) Controller Information
The controller responsible for data processing in connection with this app under the General Data Protection Regulation (GDPR) is:

Julija Sachs
Flotte Helfer
Breitscheidstr. 31
15827 Blankenfelde-Mahlow, Germany
Tel.: +49 (0)3370 8445747
Email: kontakt@flottehelfer.de

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2) Data Collected and App Permissions

When using the flottehelfer app, the following data and permissions are required to provide the cleaning service:

App Permissions
– Camera – to take photos of areas to be cleaned, which are attached to work orders and service records.
– Photos/Media/Files (Storage) – to save and upload images of the property in the app.
– Location (Precise & Approximate) – to automatically capture the client’s address when creating an order and to help employees navigate via Google Maps.
– Internet Access – to send and receive order data, upload images, and send contracts via email.
– Signature Capture – to record the client’s signature on the digital contract, stored securely and included in the PDF sent to the client.

Personal Data Collected
– Name (for contract and client identification)
– Phone Number (to contact the client regarding service)
– Email Address (to send contracts and service updates)
– Photos of the Property (to document cleaning tasks)
– Client Signature (legal confirmation of service)
– Location Data (to identify the cleaning address and navigate to it)

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3) Purpose of Data Processing

The collected data is used solely for:
– Providing and managing cleaning services
– Creating and sending service contracts
– Documenting work performed (photos and signatures)
– Communicating with the client about the service

We do not use the data for advertising, analytics, or tracking.

Data is not shared with third parties, except with necessary service providers (e.g. email services) used to send contracts.

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4) Legal Basis for Processing

– Art. 6 (1)(b) GDPR – performance of a contract (processing necessary to provide the cleaning service and generate contracts).
– Art. 6 (1)(f) GDPR – legitimate interest (ensuring proper service delivery, documentation, and internal record keeping).

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5) Storage and Deletion of Data

– Data is stored securely and only as long as necessary for service delivery and legal obligations.
– Contracts and signatures are retained in line with applicable legal retention periods (e.g. tax and commercial law).
– Photos, location data, and other order-related information are deleted once they are no longer required for service or documentation.

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6) Your Rights as a Data Subject

You have the following rights under the GDPR:
– Right of access (Art. 15 GDPR)
– Right to rectification (Art. 16 GDPR)
– Right to erasure (Art. 17 GDPR)
– Right to restriction of processing (Art. 18 GDPR)
– Right to data portability (Art. 20 GDPR)
– Right to object (Art. 21 GDPR)
– Right to withdraw consent at any time (Art. 7 (3) GDPR)
– Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

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7) Updates to this Privacy Policy

We may update this privacy policy if legal requirements or technical changes in the app make it necessary. The current version will always be available in the app.

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Status: 16.08.2025